STRAIGHTFORWARD FROM ORDER TO DELIVERY
Delivery information
Receiving your timber building should be as straightforward as designing it. Here is how delivery works and what you need to prepare before it arrives.
Delivery within 10–15 working days
This is our normal delivery time unless stated otherwise for the product.
Choose your delivery week
Choose the week that suits you best.
Delivered close to your property
We deliver as close as site conditions allow.
Securely packed
Your order is carefully packed for transport.
How delivery works
We receive your order
We review your order and check that all details are correct before production.
Production
Your building is made with care in our factory in Småland, Sweden.
Delivery planning
We contact you to agree on a suitable delivery week.
Before delivery
You receive practical information about access, unloading and preparation. The carrier contacts you before delivery to plan and confirm the delivery day.
Delivery
Our transport partner delivers your securely packed building materials.
Important to know
Check the access route
The road and unloading area must be accessible to a delivery vehicle up to 25 metres long.
Agree on the unloading point
The goods are unloaded at the point agreed between you and the driver.
Prepare the site
Make sure there is enough space and any additional unloading help needed is available.
Where we deliver
We deliver to Sweden, Norway and Denmark.
Delivery costs
You can see the delivery charge for your order at checkout before completing the purchase. It also appears in your order confirmation, so you can easily check the cost of your delivery.
Any different delivery terms for a product or order are shown with the product or confirmed for the order.
Delivered close to your property
Access and unloading
We deliver as close to your property as the access route and agreed unloading area allow.
Check the road width, overhead clearance, turning space and load-bearing capacity before delivery. Depending on the delivery method, the vehicle may be up to 25 m long, 2.75 m wide and 4.5 m high.
For delivery by tail lift and pallet truck, the surface must be hard, level and even along the entire route the pallet truck will take. Loose gravel, uneven ground or a steep slope can make unloading difficult. Contact us if you are unsure about the surface so we can review the conditions together.
The driver places the goods at the agreed unloading point. You arrange any permissions and additional unloading help needed on site.
Thoughtful delivery planning
We work with selected transport partners and plan deliveries efficiently to make practical use of each journey.
Questions about your delivery?
Tell us about the site and access route so we can help you prepare for delivery.